Legal

Privacy Policy

Last updated: September 2026

Ceramic Edge Tiling & Stone (ABN 59 661 829 689) (“we”, “us”, “our”) is a tiling business based in Victoria, Australia. We respect your privacy and handle any personal information you share with us carefully. This policy explains what we collect through this website and how we use it.

Information we collect

This website does not automatically collect personal information. We do not use cookies, analytics, advertising pixels, or visitor tracking of any kind.

We only receive personal information when you choose to contact us, for example when you use the phone or email links. In that case you may provide details such as your name, phone number, email address and the message you send us. Providing this information is voluntary, but we may not be able to respond to an enquiry without it.

How we use your information

We use the information you provide only to respond to your enquiry, prepare quotes, arrange and carry out tiling work, and keep in touch with you about your project. We do not use it for automated marketing.

Disclosure

We do not sell, rent, or trade your personal information. We do not disclose it to third parties except where necessary to carry out work you have requested, or where required by law.

External services

To run this website and communicate with you, we rely on a small number of reputable service providers:

  • Web hosting. The site is hosted by Netlify, which may log standard technical request data such as your IP address for security and delivery.
  • Email. Enquiries you email us are received and stored through Google Workspace.
  • Fonts. The site loads typefaces from Google Fonts, which may receive your IP address when the page loads in order to serve the fonts.

Some of these providers may store or process data on servers outside Australia. We only use established providers that maintain their own privacy and security practices.

Data security & retention

We take reasonable steps to protect the information you share with us and keep it only for as long as needed to respond to your enquiry and provide our services, or as otherwise required by law.

Accessing or correcting your information

You may ask us what personal information we hold about you, request that we correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The current version will always appear on this page, with the “last updated” date above.

Contact us

Ceramic Edge Tiling & Stone
Email: hello@ceramicedge.com.au
Phone: 0480 195 603